Privacy Policy

This Privacy Policy describes how The Cozy Corner (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website (the “Site”).

Information We Collect

When you visit the Site, we collect certain information about your device and your interaction with the Site, and information necessary to process your purchases. This may include:

Contact details: name, address, phone number, and email address
Order information: billing address, shipping address, payment confirmation, and items purchased
Account information: username, password, and purchase history (if you create an account)
Device information: browser type, IP address, time zone, and cookies installed on your device
Usage information: pages viewed, products viewed, and how you interact with the Site

How We Use Your Information

We use your personal information to:

Process and fulfill your orders, including payment, shipping, and order confirmations
Communicate with you about your orders and respond to customer service requests
Screen orders for potential risk or fraud
Send you marketing communications, where you have opted in to receive them
Improve and optimize our Site and product offerings

Sharing Your Information

We share your personal information with service providers who help us operate our store, such as our e-commerce platform (Shopify), payment processors, and shipping carriers. We may also share information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

We do not sell your personal information.

Cookies

We use cookies and similar technologies to remember your preferences, keep items in your cart, and understand how visitors use our Site. You can control cookies through your browser settings, though disabling them may affect your experience on the Site.

Data Retention

When you place an order through the Site, we retain your order information for our records unless and until you ask us to delete it, subject to legal requirements.

Your Rights

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, or to object to or restrict certain processing. To exercise these rights, contact us at carmelodonoso5@gmail.com. We will not discriminate against you for exercising your rights.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The updated policy will be posted on this page.